Testimonials

"For some 20 years our telephone systems and services have been provided by Westel Communications Services.  We’ve remained their customer simply because they are professional, experienced, accessible, and a service oriented company.  We rely on them to keep our telecommunications systems current and reliable and they do an excellent job.  They’re services have made ours better.”
Gary Almond
Vice President of Operations
BBB of the Southland, Inc

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“As the Corporate Controller of Precision Energy Efficient Lighting, I work closely with many suppliers and service contractors. We are a dynamic business with an endless demand for solutions in support of growth and customer service. I consider Westel Communications Services a dedicated member of and key component of our strategies…
Generally speaking, it’s my job; my character, to do the homework and choose solutions that fits our needs. I spent a lot of time researching and evaluating phone systems and decided a VOIP system was the way to go. With that focus, I spent a lot more time before selecting the AltiGen system. We have challenges integrating multiple locations, remote users, call groups, routing calls, customer service hubs and having a “person friendly” voice mail. The first priority is no down time and system reliability. The second priority is support customer service by making it easy. The AltiGen system has been flawless as we continue to implement layers of features, user requests and system demands.

In my opinion, Westel’s unwavering devotion to the AltiGen solution exemplifies reliability and strong customer service… "
Sincerely,
Mark Atkinson, Controller
Precision Energy Efficient Lighting

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"We at M&G Jewelers wanted to express our appreciation for the wonderful service Westel Communications provided when we recently transitioned to our new office space.

The installation of our new Altigen system turned out to be a seamless procedure, and as promised you were able to integrate our existing Call Master IVR system to the new Altigen system. Not to mention being able to research the best pricing from three service providers in order to get us the best rate.

The initial hands on training we found to be extremely helpful, along with the follow up training to meet our specific needs. The training was clear, concise, and easy to comprehend. We received nothing but positive feedback from our associates.

Thank you for making what could have been a difficult time, an enjoyable one."

Regards,
Juan and Mike
M&G Jewelers